Shop Methods - Automotive Solution

MCi Software's Shop Methods web based software package provides independant automobile service provides leading edge software to run their back office and manage customers.

Until MCi's Shop Methods, shops had to spend large amounts on high quality shop packages for estimating, repair order management and invoicing - many still use hand written tickets. The Shop Methods package provides that and more. We've added automated communications with your customers via email, text, and customers have their own Customer Portal. All of this functionality is congigurable and available over any Internet enabled device.

  • Prefect for smaller repair shops, detailers, and automotive accessory service providers
  • Integrated Estimating/Job Management/Invoicing and communication with your customers
  • Shop View and the Customer Portal are branded to your look with your name and logo
  • Have all your shop information at your figertips - at the shop, on the floor, at home, on vacation, anywhere you have a web enabled device
  • All communications, emails and text messages, are configurable, add the information you want and perhaps a marketing message to your customers
  • Customers can create appointments and monitor the status of work being done on their vehicles


  • Data entered once is automatically integrated with other parts of the system. Estimates flow directly to Repair Orders and then to Invoices
  • Vehical information is automatically pulled into the system by the VIN
  • Assigned resources, the service manager or technician, are automatically notified when an estimate, RO, or invoice status changes by email and or text message


  • Text and or email customers directly from the Estimate, Repair Order or Invoice
  • Repair Orders are automatically created based on approval of Estimates
  • Document tracking from Estimate to Repair Order to Invoice and Payments
  • Estimates can be created from existing Estimates or Standard Jobs


  • The applications home page provides a dash board to gain an instant view of current Estimates, Repair Ordres and Invoices
  • Create new customers on the fly while creating Estimates
  • Create or search for existing labor rates or parts directly from the Estimate creation